Moving to Canada is a life-changing decision. Your career, finances, and future plans are all on the line. That’s why many people choose to work with an immigration representative for work permits or permanent residence applications.
But not all representatives are equal. Some are excellent professionals, while others can put your future at serious risk. Before you sign any agreement or make any payment, there are five critical questions you must ask to protect yourself and make an informed decision.
This guide explains those questions in simple language, tells you what answers to expect, and helps you identify warning signs before it’s too late.
Question 1: What are my chances of success?
No immigration application comes with a guarantee. If a consultant promises guaranteed approval, that is a major red flag. Immigration decisions are made only by Canadian government officers, not by consultants, lawyers, or agencies.
A genuine and experienced representative will explain your situation honestly. They may talk about their experience with similar cases or explain common approval trends, but they will also make it clear that every file is different. Your background, documents, job history, and compliance all matter.
A trustworthy consultant focuses on reducing risks, not selling false certainty. They explain strengths, point out weaknesses, and tell you what can realistically be improved before applying.
Question 2: Do you offer different service options or packages?
Reputable immigration representatives do not push services before understanding your situation. They will first ask detailed questions about your education, work experience, immigration history, and long-term goals.
Some consultants offer a single flat-fee service, while others provide different service levels based on how much support you need. What matters most is transparency. A good representative explains what each option includes and helps you choose what fits your needs, not what costs more.
If you feel pressured to upgrade or pay for services you don’t understand or don’t need, take a step back. Ethical consultants do not upsell through fear or urgency.
Question 3: What is included in the fee, what costs extra, and what is not covered?
This is one of the most important questions you can ask. Many immigration services are offered at a flat rate, but not everything is included.
For example, preparing and submitting an application is usually covered, but appeals, re-applications, or future filings may not be. Some firms also charge different fees depending on whether your case is handled by a junior consultant or a senior lawyer.
A professional representative will explain all costs clearly before you pay anything. They will give you a written agreement that lists the services, timelines, and fees in plain language.
If a consultant asks for extra money halfway through the process for something that was never mentioned before, this is a serious warning sign.
Question 4: Can you provide references from past clients?
Experienced consultants usually have satisfied clients who are willing to share their experience. While not every client agrees to act as a reference, a complete refusal to provide any references should raise concerns.
When speaking to a reference, keep your questions simple and respectful. Ask whether the consultant communicated clearly, followed timelines, and explained risks honestly. Genuine references will speak naturally and consistently about their experience.
Fake or vague references often signal poor credibility.
Question 5: Which regulatory body are you licensed with?
In Canada, it is illegal to charge money for immigration services unless the representative is licensed and in good standing with an authorized body. This includes either a provincial or territorial law society or the College of Immigration and Citizenship Consultants.
You should always verify the consultant’s license through official government resources. Being licensed is not a guarantee of quality, but being unlicensed is illegal.
Licensing only confirms that the person is legally allowed to represent you. Their experience, ethics, and competence still require your own careful evaluation.
Red Flags to Watch Out For
| Red flag | Explanation |
|---|---|
| They assure you that success is guaranteed. | Success is never guaranteed in immigration. A decision is always at the sole discretion of the immigration officer reviewing your application. |
| They say they can personally influence the decision on your application. | Representatives cannot directly influence the decisions of immigration officers. Doing so would be illegal, as officers are bound to make impartial decisions based on application. That said, a good representative can reduce the risk of refusal through how they assist with your application—for example, by ensuring that no required information or documents has been omitted. |
| They say they can speed up processing, put your file at the front of the line, or guarantee a processing time. | Immigration authorities process applications independently and impartially. No consultant can guarantee speed or priority. |
| They start selling services before asking about your background. | Ethical representatives always understand your situation first before recommending services. |
| They claim they can handle all immigration cases for everyone. | Most professionals specialize in specific areas. Claiming universal expertise is unrealistic and risky. |
| They demand additional fees that were not discussed earlier. | All costs should be disclosed clearly at the beginning. Surprise fees are a major warning sign. |
| They refuse to provide references. | Experienced and reputable consultants usually have references available. |
| They pressure you to upgrade or buy higher packages. | Professional consultants advise, not push. |
| They use aggressive sales tactics or limited-time discounts. | High-pressure tactics are used to force quick decisions without proper understanding. |
| They offer payment for referring clients. | Paying referral fees to clients is illegal. |
| They suggest false information or hiding facts. | Misrepresentation is illegal and can lead to refusal and a five-year ban from Canada. |
| They suggest a provincial nomination without intent to live there. | Applying without genuine intent to reside is misrepresentation and can destroy your immigration future. |
Is hiring an immigration consultant mandatory?
No. You can apply on your own. However, many applicants choose professional guidance to avoid mistakes, delays, or refusals.
What is the difference between a consultant and a lawyer?
Both can represent you if licensed. Lawyers are regulated by law societies, while consultants are regulated by the College of Immigration and Citizenship Consultants.
Can a consultant increase my CRS score or eligibility?
A consultant cannot change facts, but they can help you present your profile correctly, identify better pathways, and avoid errors that lower your chances.
What happens if I choose the wrong consultant?
Mistakes, refusals, financial loss, and even immigration bans can occur. That’s why due diligence is essential.
How do I protect myself before paying?
Always verify licensing, read the agreement carefully, ask questions, and never rush into a decision.
Final Advice from Ask Kubeir
Choosing an immigration representative is not about speed or promises. It’s about honesty, transparency, and long-term protection of your future. The right consultant educates you, not pressures you. They reduce risk, not create it.
If you want guidance that is ethical, compliant, and focused on your real chances, always start with the right questions.
